Due to government’s extension of the lockdown, Windward Islands Airways International Winair said on Monday that its sales office and call centre will remain closed until May 11, while all scheduled flights remain discontinued until further notice.
The airline is still open for charter services. These can be performed every day from 8:00am to 5:00pm, provided protocols permit the requested flight(s).
“We advise our customers to regularly check our website www.fly-winair.sx or our Facebook page, where we will update the public on any changes that may occur.
“Customers that had a flight scheduled during this period, please rest assured that we will contact you as soon as possible once the lockdown is lifted and it is safe for our employees to return to work.
“You will receive a voucher for future travel and change fees will be waived. Take your time to reorganise your travel plans, as you have a whole year to decide when to use it.
“In these difficult times Winair would like to express heartfelt gratitude to all frontline workers that keep us safe and healthy as well as tend to those most affected by this virus.
“The ones that are sick and the ones who have lost the battle against the virus, we have in our prayers and wish them and their family and friends much strength.
“We thank you, our customers and stakeholders for your support, patience and confidence. Winair apologises for the inconvenience caused to our customers due to these unprecedented conditions, which are beyond our control,” said the airline in a press release on Monday.
The Daily Herald.