Merger of WIB and MCB banks is painful on Saba

Effective November 1, 2022, the Windward Islands Bank branch in Saba and St. Eustatius (Statia) will continue as a branch of Maduro & Curiel’s Bank (Bonaire) N.V. WIB has a regular service branch in Statia, but on Saba there is only an ATM machine that is fully paid by the taxpayers (trough the local government).

WIB’s clients on Saba received a one-day warning that they could collect new banking cards at the government building in person. See below what banking services in 2022 look like on Saba: People had to stand in line for up to 6 hours to get a new ATM card.

Those were the lucky ones. Some clients discovered after 4 hours inline, that their new card had not arrived.

In case one was not in the position to wait 6 hours, WIB promised to send a new card by mail, maybe within 3 months, if it will ever arrive due to the unreliable mail service.

Too bad if one would need cash or pay in a shot in the meantime.

WIB’s motto:

Clients are eager to learn when an MCB ATM terminal will be operational on Saba. That has not been announced yet.

Allowance for children with intensive care needs
Delegation VWS Ministry, RIVM visited Saba

One comment

  1. This was a painful sight to see on Saba. A complete lack of foresight and organisation on the part of this bank.

    Elderly and infirmed individuals had to endure unnecessary heat, inadequate seating was just a few of the issues the people on Saba faced with this disorganized operation. It shows a complete disrespect for Saba peoples’ time and for our patronage over the years to WIB bank.

    Very disappointed in the process…

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