In an effort to promote and amplify the efforts of the Saba Hospitality and Tourism Conference, Training Professional International Firm’s affiliate company Customer Service Mobile Academy (CSMA) will be spearheading a workshop on Wednesday, June 27, geared towards taxi drivers and their roles as ambassadors for the Saba community.
In a CSMA press release Thursday, “This globally accredited two-hour course will enhance taxi drivers’ approach to providing clients with service excellence from A to Z,” Natasha Gittens said. “They can no longer take a back-seat approach to the success of our tourism product. but claim the helm of customer service success with every greeting, handshake and smile.”
The course, which will feature topics on Communications, Customer Service, Safety and Security as well as Being an Ambassador, is open to the public and neighbours from the regional islands for US $99 per person. Two sessions will be offered at the Queen’s Gardens Conference Room in Saba: Session I. 9:00-11:00am; and Session II, 12:30-2:30pm.
For more information on the Taxi Drivers’ programme and to register, contact the Firm at (721) 526-2052 or via e-mail at CSMASaba2018@gmail.com .
The Daily Herald.