CSMA to boost Saba taxi drivers during course

In an effort to promote and amplify the ef­forts of the Saba Hospitality and Tourism Conference, Training Professional International Firm’s affiliate company Customer Service Mobile Academy (CSMA) will be spearheading a workshop on Wednesday, June 27, geared towards taxi drivers and their roles as ambassadors for the Saba community.

In a CSMA press release Thursday, “This globally ac­credited two-hour course will enhance taxi drivers’ ap­proach to providing clients with service excellence from A to Z,” Natasha Gittens said. “They can no longer take a back-seat approach to the success of our tourism prod­uct. but claim the helm of customer service success with every greeting, handshake and smile.”

The course, which will feature topics on Communica­tions, Customer Service, Safety and Security as well as Being an Ambassador, is open to the public and neigh­bours from the regional islands for US $99 per person. Two sessions will be offered at the Queen’s Gardens Conference Room in Saba: Session I. 9:00-11:00am; and Session II, 12:30-2:30pm.

For more information on the Taxi Drivers’ programme and to register, contact the Firm at (721) 526-2052 or via e-mail at CSMASaba2018@gmail.com .

The Daily Herald.

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